Senior SAP Basis​/Solution Manager Administrator

Job Description:

We’re looking for a seasoned Senior SAP Basis / Solution Manager Administrator to lead the technical operations and lifecycle management of our SAP landscapes. You will be the go-to expert for platform stability, performance, security, and release management, with a special focus on SAP Solution Manager 7.2 (e.g.,
ChaRM
, ITSM
, Technical Monitoring
, Focused Insights
). This role is hands‑on and strategic—ideal for someone who thrives on complex problem‑solving, automation, and guiding best practices across enterprise environments.

• Own end-to-end Basis operations across S/4
  
  HANA
  , ECC
  , BW/4
  
  HANA
  , PO/PI
  , GRC
  , Portal
  , and supporting components.
• Perform installations, upgrades, and migrations using SWPM
  , SUM (incl.
  DMO
  ),
  SPAM/SAINT
  , Maintenance Planner
  , and Software Download Center
  .
• Manage Transport Management System (TMS), CTS+, transport routes, and import governance.
• Optimize performance (work processes, buffers, memory, I/O, HANA sizing/tiering); analyze traces and logs (ST02/ST03/ST05/SM21/DBACOCKPIT).
• Administer SAP HANA (multitenant DBs, backup/restore, replication, HA/DR), and coordinate with DB and infra teams.
• Implement and maintain SNC/SSO
  , SAPRouter
  , TLS, RFC destinations, background jobs, and interface connectivity.
• Support system role management and security hardening; support audits and EWA recommendations.
• Maintain system copies, client strategy, kernel patching, parameter management, and housekeeping.
• Keep the SAP landscape compliant with all SAP Security Notes and Hot News.
• Participate in on‑call rotation and major incident response; lead root cause analysis and preventative actions.
• Renew SAP SSL/SSO Certificates.

• Lead configuration and operation of ,
  LMDB
  , System Landscape
  , Solution Documentation
  , and Technical Monitoring
  .
• Administer ChaRM (workflows, retrofit, transport queues, approvals),
  ITSM and Focused Insights dashboards
  .
• Establish monitoring and alerting (CCMS, MAI, health checks); leverage Early Watch Alerts and proactive tuning.
• Enable testing and release management processes; integration with external ITSM tools.

• Support automation for provisioning, monitoring, patching, and backups (Ansible/Shell/Power Shell/Python).
• Contribute and support HA/DR design activities and architectures (cluster management, failover, DR drills).
• Collaborate across Infra/Security/Apps for capacity planning, change management, and compliance.
• Create and maintain runbooks, SOPs, architecture diagrams, and platform standards.

• Extensive SAP Basis administration experience with demonstrable ownership of complex landscapes.
• Strong experience with SAP Solution Manager 7.2 (ChaRM, ITSM, Technical Monitoring, LMDB, ).
• Deep knowledge of S/4
  
  HANA and HANA DB operations (backup/restore, replication, performance).
• Hands‑on with SWPM
  /
  SUM/DMO
  , SPAM/SAINT
  , Maintenance Planner
  , TMS
  , CTS+.
• Expertise in security (SNC/SSO, SAPRouter, TLS, roles/authorizations) and audit readiness.
• Solid OS and infrastructure fundamentals (Linux, networking, storage, virtualization, clustering).
• Proven incident and problem management skills; ability to lead complex troubleshooting under pressure.
• Knowledge of SAP BTP
  , SAP Router
  , Web Dispatcher
  , Fiori Technical Administration.
• Scripting/automation experience (e.g., Bash, Power Shell, or Python).
• Excellent documentation and stakeholder communication skills.

• Experience with cloud‑hosted SAP on Azure/AWS/GCP/Sovereign Cloud (IaaS, Express Route/VPN, backups, monitoring).
• Exposure to CI/CD for transports
  , and Dev Ops practices.
• Familiarity with GRC
  , Solution Documentation
  , BPMon
  , and Focused Build
  .
• Integration with external ITSM/monitoring tools (Service Now, Jira, Dynatrace, Splunk, Prometheus/Grafana).
• Performance tuning experience or demonstrable success in optimization of SAP environments.

• Bachelor’s degree in Computer Science/Engineering or equivalent experience.
• SAP Certified Technology Specialist (Basis/HANA) and/or SAP Solution Manager 7.2 certifications are a plus.

At DXC, you’ll join a team that…