Service Designer: Shape End-to-End Journeys; FTC
Job in
Crawley, West Sussex, RH11, England, UK
Listed on 2026-01-15
Listing for:
The People’s Pension
Contract
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
IT Consultant, Digital Media / Production, UI/UX Design, Product Designer
Job Description & How to Apply Below
A not-for-profit organization in Crawley is seeking a Service Designer for a 24-month FTC to support service design activities including research, journey mapping, and omni-channel service articulation. The role involves establishing service design methods, designing customer journeys, and facilitating workshops. Ideal candidates will have experience in complex organizations and practitioner skills in journey mapping and design facilitation. The organization offers generous benefits including pension contributions and wellness perks.
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