Transport Returns Operative

About the Role:

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

Salary: £ 27,209.00 per annum

Hours:

40.25 hours per week

Shift Pattern: 4 on 4 off (Rotational shift pattern)

Start/Finish time: 10.00am - 10:00pm

Job Type: Full time and permanent contract

Here's What You Can Expect To Be Doing as our Returns Operative:

Debrief drivers and inspect returning vehicles for compliance and safety.

Report defects, damages, or safety concerns promptly.

Communicate effectively with drivers regarding daily routes and operational issues.

Assist with loading and unloading vehicles as needed.

Manage returns documentation and perform related administrative tasks.

Update depot performance statistics and contribute to daily reporting.

A Few Things

About You:

An understanding of transport legislation and logistics operations is desirable.

Ability to respond quickly and effectively to operational challenges.

Strong communication skills (Verbal and Written).

Competent use of Microsoft, particularly Excel.

Confident in addressing vehicle-related concerns with drivers in a constructive manner.

Great People Deserve Great Things:

24 days holiday

Healthcare Cashback Scheme

Exclusive Staff Discount

5% contribution pension scheme

Enhanced Maternity, Paternity and Adoption Packages

Make a difference day (x2 fully paid charity days a year)

Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Click ‘Apply’ now to join our family and find out more about the Driver De-Briefer role