Transport Returns Operative

Job Overview

About The Role:

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do.

• Salary: £27,209.00 per annum
• Hours:
  
  40.25 hours per week
• Shift Pattern: 4 on 4 off (Rotational shift pattern)
• Start/Finish time: 10.00am - 10:00pm
• Job Type: Full time and permanent contract

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages, or safety concerns promptly.
• Communicate effectively with drivers regarding daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

• An understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.
• Strong communication skills (Verbal and Written).
• Competent use of Microsoft, particularly Excel.
• Confident in addressing vehicle‑related concerns with drivers in a constructive manner.

Ready to take the next step? Apply today and become part of a team that values reliability, teamwork, and growth. A fantastic opportunity to join an award‑winning company with favorable shift patterns to allow an excellent work‑life balance. We offer great internal development opportunities, employee discount, and a growing list of other perks including BUPA health care plan and a pension scheme.

• 24 days holiday
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
• To see all our benefits and perks, visit our AO Benefits page.