Estate and Environmental Service Team Manager

Job Title: Estates and Environmental Team Leader

Location: Croydon (Full time office based)

Hourly rate 36.27 per hour Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

Full UK Drivers License Required

Role Purpose:

• As a member of Estates and Environmental Team, you will be responsible for providing a high quality, responsive and customer focused estates and environmental maintenance service.
• Ensure the provision of a consistent and high-quality services to customers, by leading and motivating managers and their teams and embedding a culture of excellent customer service and continuous improvement that delivers great community outcomes at real value.

Duties & Responsibilities:

• The service being delivered to the quality, Council, professional and legislative standards required.
• Integrated service development and delivery which is informed by customer, partner and stakeholder views, latest thinking, good practice and legislative requirements.
• Excellence in customer service outcomes.
• Effective contract management and ensuring VFM value for money is obtained across all areas of responsibility.
• Ensuring compliance with relevant legislation, data governance, regulatory standards, internal processes and protocols, and in particular health & safety provisions
• Undertaking robust inspections, which are quality assured with the outcomes reported
• Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
• Effective leadership, team and employee engagement at all levels, consistently and sustainably

Knowledge and experience:

• Knowledge of Health and Safety legislation relevant to the provision of caretaking, estates and environmental cleanliness and wellbeing of resident, in order to deliver and improve upon Key Performance indicators.
• Knowledge and experience in providing safe, comfortable homes and estates,
• Knowledge of common, minor and communal repairs
• Knowledge and experience of Fire Risk Assessments
• Strong verbal and written communications, including presentations and responding to complaints.
• Experience of working in a customer focused environment with a proven ability to deliver high performance, ensuring quality and focus on delivering excellent service.
• Experience of leading a team of caretakers, overseeing training, managing performance
• Management experience in the provision of housing services within a multi-cultural urban community
• Financial and budget management and monitoring
• Full UK Drivers License

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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