Sales Development Representative

Sales Development Representative

Location: Coulsdon (Full-time)
Salary: £26,(Apply online only) base + OTE up to £46,(Apply online only)
Department: Marketing / Lead Generation
Reports to: Marketing Manager

Role Purpose

To drive the performance of lead generation team by proactively contacting key consultants and contractors within the building services industry. The primary goal is to book qualified appointments for the Business Development team, supporting sales growth and brand awareness. As a new function in the business, this is a great opportunity to take ownership of the department and create a strategy of best practices.

Key Responsibilities

• Make outbound calls to a mix of warm and cold prospects within the building services sector.
• Engage decision-makers to qualify opportunities and schedule appointments for the Business Development team.
• Maintain accurate records of calls, conversations, and outcomes in the CRM system.
• Achieve daily, weekly, and monthly KPIs for call volume, appointment bookings, and conversion rates.
• Collaborate with the marketing and sales teams to refine scripts and improve lead quality.
• Provide feedback on market trends and customer insights to support campaign development.

Skills & Experience

• Previous experience in telemarketing, lead generation, or inside sales.
• Strong communication and persuasion skills.
• Ability to manage time effectively and work to targets.
• Familiarity with CRM systems and Microsoft Office tools.
• Knowledge of the building services industry is an advantage but not essential.
• Proficient in Excel skills and data management

OTE Package:

• Commission is calculated on appointments booked. For every successful booking made, commission will be granted.
• On top of this, all employees are part of a Growth by Sharing Profit Bonus scheme.