Accounts Receivable Administrator

Position: Accounts Receivable Administrator (US)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accounts Receivable Administrator (US) based in the United States.

The Accounts Receivable Administrator will provide essential financial and administrative support to the Collections team, helping maintain accurate financial records and ensure smooth day-to-day operations. This role covers a variety of responsibilities, including client onboarding, payment processing, account reconciliation, refunds, financial reporting, and vendor documentation. You will investigate payment discrepancies, resolve account-related issues, and collaborate with internal departments and external stakeholders to ensure transactions are processed accurately and efficiently.

Working in a fully remote, client-focused environment, you will contribute to the financial operations of a global managed services organization supporting legal and professional services firms. The position offers an opportunity to apply your organizational and analytical skills while developing expertise in financial administration and accounts receivable processes. Attention to detail, professional communication, and a strong commitment to client service will be essential to success.

Accountabilities

• Support client onboarding activities by collecting and reviewing required financial documentation, creating new client profiles, and ensuring compliance with established onboarding procedures.
• Prepare, complete, and process vendor forms, verifying the accuracy of information and adherence to internal policies.
• Process credit card payments, verify transactions, and ensure all payments are correctly recorded and allocated to the appropriate accounts.
• Generate, review, and maintain financial reports covering outstanding balances, collection activities, payment transactions, and account status.
• Investigate payment discrepancies, identify missing transactions, and coordinate with internal teams and clients to resolve account-related issues.
• Prepare and submit refund requests and supporting documentation through Chrome River to facilitate the processing of client over payments.
• Provide administrative and operational support to Collections Managers, helping ensure efficient workflow and timely completion of financial activities.
• Communicate professionally with clients, vendors, colleagues, and other stakeholders regarding payment inquiries, documentation, and account matters.
• Maintain accurate, organized, and up-to-date financial records while ensuring the confidentiality of sensitive client and business information.
• Support additional administrative tasks, departmental initiatives, and special projects as assigned.
• Contribute to continuous improvement by identifying opportunities to streamline administrative processes and enhance the accuracy and efficiency of financial operations.
• Meet established deadlines, follow company procedures, and consistently deliver high-quality client service.

Requirements

• High school diploma or equivalent qualification required.
• Associate's degree preferred.
• Approximately 5 years of relevant professional experience preferred.
• Previous experience in accounts receivable, collections, financial administration, or a similar accounting support role is highly desirable.
• Experience working within a professional services environment is preferred, while previous exposure to the legal industry is an advantage.
• Strong organizational and time management skills, with the ability to manage multiple responsibilities and competing priorities.
• Excellent analytical, research, and problem-solving abilities, particularly when reviewing financial information and investigating payment discrepancies.
• Exceptional attention to…