Director, Policy Communications
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Business
PR / Communications
Job Description & How to Apply Below
Whats App serves 3 billion people and is built on three principles: simple, reliable, and private. The Director, Policy Communications leads Whats App's global communications on integrity, privacy, and public policy. This leader will build and tell the story of how Whats App protects users and society from harm while staying world-class on privacy. They will shape the narrative proactively and lead the response when issues arise.
The role reports to the VP, Whats App Communications and sits on the Whats App Comms leadership team.
- Integrity:
Explain Whats App's approach to safety on an end-to-end encrypted platform, including architecture-first harm prevention, user and admin controls, reporting, spam and scam enforcement, and elections integrity. - Privacy:
Champion Whats App's privacy-by-design positioning, covering E2EE, data minimization, privacy features, user disclosures, and privacy implications of new products such as AI, Channels, and business messaging. - Policy:
Drive communications on regulation and public policy around the world, including encryption debates, online safety laws, competition and interoperability, and government and regulatory engagement. - AI:
Drive communication around AI safety and integrity in our products.
12+ years of communications experience in policy, regulatory, privacy, or issues/crisis communications, in tech, government, agency, or a related field Track record of leading high-stakes, global proactive campaigns and crisis response Deep understanding of technology policy, privacy, encryption, and online safety debates Experience managing and developing teams, including people managers Exceptional judgment, writing, and executive counsel skills Experience in government, regulatory affairs, or policy communications in multiple regions Established relationships with tier-1 policy and tech media globally Experience with end-to-end encrypted or messaging products A strong, well-staffed team and trusted partnerships with Policy, Legal, and Integrity
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