Financial Center Leader; North Dallas
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Finance & Banking
Banking & Finance -
Management
Banking & Finance
Job Description & How to Apply Below
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Areas of Interest: Banking Center Management;
Branch Business Banking;
Consumer Banking;
Consumer Lending
Pay Transparency Salary Range: Not Available
Final date to receive applications: 11/21/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial®.
Discretionary
SummaryAre you ready to make a real difference? At BOK Financial, we're passionate about supporting our clients and each other.
In our 9-week Banking Navigator program - a 9-week training program designed to equip you with the skills, knowledge, and confidence to excel.
Upon graduation, you'll be fully prepared to thrive as a Financial Center Leader—knowledgeable, confident, and committed to delivering best-in-class service. Start your path to becoming a Financial Center Leader and help drive long-term growth at BOK Financial. Your banking career begins here!
Please note:
Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.
The Financial Center Leader is the primary people and performance leader accountable for all aspects of an assigned financial center(s) including sales, service, operations, compliance, client experience, talent development, and profitability. Operating as a player-coach, this role builds team capability, personally contributes to client development, and drives consistent execution of the Client Experience (CX) Playbook. The Financial Center Leader flexes staffing, priorities, and leadership presence to the needs of the assigned financial center(s) and collaborates across internal partners to deliver comprehensive client solutions and sustained business results.
During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.
Team CultureWe're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.
We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.
We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.
How You'll Spend Your Time- Business Development
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You will plan and execute the financial center's retention and growth activities. You will personally own a book of business with a set number of branch-based clients. You will drive the team to build a strong pipeline of prospects and clients. - Client Experience and Engagement
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You will oversee ownership of BOKF branch experience through the delivery of a differentiated client experience. You will review client feedback and enact the plans to improve. You will lead effective problem resolution and escalations. You will drive the employee experience and lead discussions to address team member feedback from Q12, pulse surveys, and onboarding/exit interviews. Provide notary service for clients including supporting loan closings. - Coaching and Development
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You will ensure the team members achieve performance and activity expectations through effective and ongoing performance management. You will develop the team through…
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