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Service Desk Technician - Hybrid IT Support; Tier 1

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Tech Mahindra
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 19000 - 26000 USD Yearly USD 19000.00 26000.00 YEAR

Job Description & How to Apply Below

Position: Service Desk Technician - Hybrid IT Support (Tier 1)

Tech Mahindra is seeking a Service Desk professional for a hybrid role in Dallas. The position requires 12–18 months of service desk experience, excellent customer service and communications skills, and familiarity with Service Now and ITIL.

You will provide Tier 1 support across phone, web, and chat, troubleshoot and resolve incidents, ensure SLA adherence, document interactions, and protect customer data in a 24/7 environment. Benefits included.

The Service Desk Technician
- Hybrid IT Support (Tier
1) position in the IT & Technology field is open for applications.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Service Desk Technician
- Hybrid IT Support (Tier
1) role at Tech Mahindra, based in Dallas, TX, United States.

We are looking to fill the Service Desk Technician
- Hybrid IT Support (Tier
1) position at Tech Mahindra in Dallas, TX, United States.

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