Senior SDET; Customer Engineering
Job in
Dallas, Dallas County, Texas, 75201, USA
Listing for:
Hims & Hers
Full Time
position
Listed on 2026-11-05
Job specializations:
-
Software Development
AI QA / Validation Engineer, Software Testing, AI Reliability/ Performance Engineer
Job Description & How to Apply Below
- The best SDETs in the industry are no longer measured by how many tests they write. They’re measured by the systems they build that decide whether software is safe to ship — and, increasingly, by how well they wield AI to do it
- That’s the role we’re hiring for. We’re looking for a Senior Staff SDET to own quality architecture and engineering strategy for our most critical systems, and to lead how we apply AI across our entire testing and release pipeline. You’ll build the frameworks, platforms, and agent-driven workflows that the rest of engineering depends on, define what “safe to ship” means here, and stay deep in the code while doing it
- This is a genuinely hands-on senior technical leadership role with impact that spans many teams. If you want to build AI-native quality systems rather than bolt AI tools onto a legacy suite, this is that job
- AI is the core of the work. You’ll own how we use LLMs and agents for test generation, failure triage, self-healing, and release decisioning — and you’ll set the guardrails that keep it trustworthy
- You’ll test AI, not just test with it. We ship AI-powered product features, which means building evaluation harnesses, golden datasets, and probabilistic assertions for systems that don’t return the same answer twice. This is frontier work with very little established playbook
- Real autonomy and real scope. You’ll set the technical direction for quality engineering, not inherit someone else’s strategy
- Own quality architecture for our most critical systems and initiatives, defining long-term quality strategy aligned with business and product goals
- Design shared quality platforms, automation frameworks, and test infrastructure that are adopted across multiple teams
- Establish quality patterns and guardrails that scale across teams, eliminating duplicated, brittle, or low-signal testing approaches through platform-level solutions
- Anticipate systemic quality and reliability risks and drive preventative architectural solutions before they impact customers
- Set the standard for what “great” looks like in quality engineering at scale
- Define and drive our strategy for AI-assisted testing — autonomous test generation, intelligent test selection, agent-based failure triage, and self-healing automation — with a clear-eyed view of where each genuinely pays off and where it adds noise
- Build the guardrails that make AI-driven testing trustworthy: knowing when a self-healing agent is masking a real regression versus absorbing harmless implementation drift is the difference between leverage and liability
- Orchestrate AI agents as part of the CI/CD decision pipeline, turning raw test signal into release confidence rather than more dashboards
- Own quality for our AI-powered product features — designing eval suites, golden datasets, LLM-as-judge scorers, and statistical approaches for non-deterministic behavior, plus testing for hallucination, safety, and response stability
- Establish how we test AI-generated application code, validating behavioral correctness and not just syntactic plausibility
- Evaluate emerging AI testing tooling with real rigor, and be honest about what doesn’t work
- Lead the operational maturity of our quality systems and signals — defining quality metrics, dashboards, and release confidence indicators, and leading post-incident analysis that informs architectural and process improvements
- Produce exemplary technical artifacts — quality architecture documents, automation frameworks, test platforms — that set the bar for the rest of the team, while staying hands-on in critical quality systems and automation code paths
- Serve as the accountable technical leader for strategic initiatives, proactively managing reliability, scalability, and technical debt across teams
- Mentor…
Position Requirements
10+ Years work experienceTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).