Industrial Steam Turbines Technical Support Engineer

Industrial Steam Turbines Technical Support Engineer

Location Saudi Arabia Ash Sharqiyah Dammam Company Siemens Energy Company Ltd. Organization Transformation of Industry Business Unit Industrial Steam Turbines & Generators Full / Part time Full-time Experience Level Mid-level Professional

Your day involves providing technical assistance to customers for breakdowns, troubleshooting, and operational issues while supporting Field Service Representatives (FSRs) before, during, and after outage execution. You also collaborate with the project management and sales teams to ensure smooth outage preparation, execution, and follow-up, including technical reviews, field service report approvals, and occasional on-site support for special cases.

• Provide technical assistance to customers for breakdowns, troubleshooting, and operational issues.
• Assist Field Service Representatives (FSRs) with technical support before, during, and after outage execution.
• Collaborate with the project management team for outage preparation, execution, and follow-up activities.
• Work with the sales and tendering team to prepare field service quotes, spare parts / tooling clarifications, and support technical customer meetings.
• Perform technical reviews and approve field service reports to ensure accuracy and completeness.
• Offer tooling support to the field service team and participate in site work for special cases when required.

• A minimum 3-5 years of successful field service and commissioning experience with industrial steam turbines in the Oil and Gas / Power Plant industry.
• Proven expertise in commissioning and working in a Field Service environment.
• A degree in Mechanical Engineering or a related field is required.
• Willingness and ability to travel within the Middle East region and beyond.
• Strong customer-facing skills with excellent communication abilities.
• Experience with diverse steam turbine designs and operational environments is essential.