Care Coordinator

Harrison Family Vets are a family owned, independent group of busy, growing clinics providing pet health care that is second to none.

Quality pet-focused healthcare career with a fun journey guaranteed!

Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic new (opening soon!), purpose-built clinic!

We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare.

The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk, you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day!

There will also be administrative duties, and being a veterinary practice, no two days are the same!

• 37.5 hours per week
• Shifts range from 8.30am–4.30pm to 11am–7pm
• 1:2 Saturday mornings 8.30am-1pm (this will decrease as the team grows)

• Fantastic progression within the role, with our Development Plan (opportunity to significantly increase salary)
• A true family practice with a supportive, friendly team
• A pet-centric Fear Free practice
• New state of the art clinic and equipment
• 5 weeks holiday plus bank holidays (Good Friday worked but day in lieu given)
• Day off for birthday
• Free preventative healthcare plan for your pets plus generous discounts
• Three days off to work for a local charity of your choice
• Gym contribution
• Private medical insurance

• We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with.
• Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun!
• You will be part of a team of like-minded colleagues
  .
• We are people focused
  , ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability.
• We are pet centric – we are the first veterinary practice outside of north America to be Fear Free accredited
  . This is the standard of care our pets deserve.

• Day off for birthday
• 3 days to volunteer for local charity or good cause
• Ad hoc CPD trips to South of France
• Out of the hat places to North American veterinary conferences!
• Company wide social events e.g. Christmas party
• Team quarterly fun budget
• Free Total Wellness Plans for your pets plus generous discounts

Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver not only our key principles, Quality, Integrity, Passion, and Growth, but also to be the kind of veterinary practice that we are proud of.

We have three generations of the Harrison Family working within our business - Tim, our Managing Director, works alongside his daughter, Annabel, and father, Craig.

Further it means that we are free to make our own decisions and are not governed by remote owners. This gives us the freedom to act in the best interests of our clinics, our team members, our clients, and most importantly, your pets.

3 generations - Craig Harrison, Annabel Harrison & Tim Harrison

We understand that pets are part of the family, so as standard our teams are accredited ‘Fear Free’ professionals who can prevent and alleviate potential fear and stress experienced during visits. Our ward areas feature classical music, softer lighting, and stress‑relieving pheromone plugs.

We provide individual hideaway units for cats and covered scales for dogs, plus abundant treats to maintain a stress‑free journey for all.

Our Reading & Kingswinford clinics are Fear Free certified.

Health plans are nothing new to our industry and are predominantly cost saving in nature.

Our fantastic Total Wellness Plan not only reduces cost for routine preventative products and services, but more importantly eliminates veterinary consult fees completely and introduces a yearly comprehensive physical examination, including blood and urine screening to pick up any subtle indicators of early disease. The plan exists to remove barriers to care, and help pets live longer, healthier lives.