Automotive Service Advisor

Automotive Service Advisor

Dartford (Kent, South East Region)

£32,000 basic salary - £40,000 OTE / annum is achievable.

We are looking for an experienced Automotive Service Advisor for a Franchised Car Dealership in the Dartford (Kent, South East Region) area.

Industry leading package.

• Access to Perks at Work discounts
• Enrolment into career development programs
• Generous rewards and structured approach to training and development

• Communicating with customers regarding their vehicle needs.
• Maintaining positive relationships with customers to ensure repeat and return custom.
• Using online bookings, phone calls, and in-person interactions to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes.
• Keeping customers updated about the status of their vehicle through the workshop.
• Liaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time.

• Will have 2 years recent experience working as a Vehicle Service Advisor.
• Understand the importance of the EVHC process.
• Be focused on delivering a great customer experience.
• Had no more than 3 employers in the last 6 years.
• Candidates must be eligible to work in the UK without restriction.

If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful.