Fair Resolution Partner — Complaints Leader

A leading housing association is seeking a Resolutions Partner in Dartford to investigate and resolve customer complaints while ensuring fair treatment in line with Housing Ombudsman standards. The role requires excellent communication and organizational skills, experience in complaint handling, and a commitment to continuous improvement. This permanent position offers a salary between £35,129 and £43,911, supporting a culture of transparency and empathy.

They provide excellent benefits and emphasize the importance of a fair housing experience.
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