Software Engineering Manager - Content & Personalisation

Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

Salary:
Up to £90,000 dependent on experience.

Do you have a passion for building outstanding digital experiences? Are you looking for the next step in your career?

HL’s website is a core part of our digital platform and provides both prospective and current clients with information on our service, the stock market, news, and education. Over the past year we have been migrating to a new cutting‑edge headless CMS (Contentful) and are looking to accelerate this, as well as take it to the next level, building services which allow us to create client experiences with deep personalisation, working seamlessly across devices and channels.

HL are looking for a talented Software Engineering Manager, passionate about delivering market‑leading digital experiences for our clients, to join our team in our mission to transform the investing experience by using advanced personalisation across our client journeys.

This is an opportunity to join the UK’s number one investment services company, looking after over £180 billion in assets on behalf of more than 2 million UK investors.

This is your chance to genuinely stamp your mark on one of the UK’s most innovative and digital‑focused businesses.

• Leading a cross‑functional product engineering team
• Supporting the growth of our Software Engineers
• Driving technical delivery, continuous improvement and innovation
• Partnering closely with technical/business leaders and teams to understand business processes and data flows/challenges/opportunities, and design solutions to deliver better outcomes for our clients and colleagues
• Recruiting and shaping an existing team to be a high‑performing set of talented and experienced professionals
• Ownership of services under your team – maintenance, support, security and continuous improvement
• Establish a culture that is driven by purpose and excellence, and a team that is motivated to make a difference

• Strong technology leadership experience within complex organisations
• You set guard rails around scope, technology, quality, NFRs, and best practices, then empower your team to find the best solution within these guard rails
• You enjoy working in a product and client value driven environment. Collaborating closely with Product Managers and business stakeholders
• Strong understanding of full stack engineering best practices including CICD and Observability
• Acted as a strong partner to multiple business areas to deliver on key priorities with a one‑team mindset
• Strong people focus – you prioritise your team’s L&D, understand how to keep your team motivated and build a strong culture based on psychological safety
• Able to manage ambiguity and seek clarity through collaboration and communication
• Strong software engineering background, able to define and communicate complex architectural concepts to non‑technical stakeholders

• HTML / CSS / Type Script / React / Next.js / Node.js
• AWS / Netlify / Lambdas / Terraform IaC
• ContentfulCMS
• Vitest / Playwright / Storybook
• Analytics, A/B Testing, Personalisation and Tag Management

This will be a three‑stage interview process, comprising an initial informal call with the hiring manager, followed by two structured interviews.

37.5 hours flexible, based upon meeting business demands with occasional onsite visits at the Bristol office

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that…