Softgoods Associate
Listed on 2026-01-04
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Retail
Retail Associate/ Customer Service, Retail Support, General Retail, Customer Service Rep
Who We Are
At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.
Job TitleSoftgoods Associate (Full-Time)
About This RoleWe’re looking for friendly, motivated people who enjoy helping customers and being part of a team. This posting represents a current opportunity at Giant Tiger.
What You’ll Be Doing:- Ensuring a high level of customer service;
- Accurately record customer transactions in electronic cash register, mainline and self‑checkouts (SCOs);
- Replenish merchandise around the checkout area;
- Follow up on hot‑selling items and complete markdowns and SKU changes when needed;
- Maintain planograms, labels, tickets and signing standards;
- Perform cycle counts as required;
- Ensure compliance of all policies when selling Tobacco and Lottery;
- Ensure health and safety policies and guidelines are followed;
- Ensure the checkout work area is kept clean and organized;
- Follow loss‑prevention best practices.
- Strong customer service skills;
- Ability to work independently and as part of a team;
- Ability to handle a variety of tasks in a fast‑paced environment;
- Attention to detail;
- Effective communication and interpersonal skills.
A typical full‑time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part‑time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
Physical Demands Of Position- Stand and/or walk;
- Bend, twist, and squat;
- Lift and/or move up to 18 kg (40 lbs.);
- Perform tasks involving firm grasping;
- Perform repetitive tasks requiring a range of hand motions;
- Reach above shoulder height and below waist level;
- Operate equipment, including using a ladder.
- Competitive Compensation
:
We consider experience, skills and internal equity to ensure you are paid competitively. - Profit Sharing
:
We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance. - Health Benefits and Paid Time Off
:
Access to a flexible, cost‑shared health and dental benefits plan (available after 3 months of full‑time work) and annual paid time off, including personal and vacation days. - Career Growth
:
We promote from within and provide coaching, training and support to build a long‑term career. - Store Discount
: 20% off children’s, men’s, and ladies’ apparel and footwear; 10% off health and beauty, grocery, toys, housewares, and e‑commerce purchases, applied at the point of sale.
114 Woodlawn Road, Dartmouth, Nova Scotia, B2W 2S7
JobRequisition
JR129142
Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture. Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact
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