Reception and cashier

Toyota of Dartmouth Receptionist / Cashier / Administrative Assistant

Location:

Dartmouth, MA Department:
Administration / Accounting Position:
Full-Time or Part-Time

Reports To:

Office Manager / Dealership Management Position Summary Toyota of Dartmouth is seeking a friendly, dependable, organized, and motivated Receptionist/Cashier to join our team. This position serves as an important first point of contact for our customers while also supporting the dealership's daily accounting and administrative operations.

The ideal candidate will provide excellent customer service, accurately handle cashier transactions, and take initiative to complete assigned administrative tasks during slower periods.

This is an active, multi-responsibility position. We expect employees to remain productive throughout their scheduled shifts, balancing customer service with scanning, accounting support, and other assigned office responsibilities.

Key Responsibilities Receptionist & Customer Service Greet customers promptly, professionally, and courteously.

Answer incoming telephone calls and direct them to the appropriate departments.

Assist customers with general questions and direct them to the correct personnel.

Maintain a professional, clean, and organized reception and cashier area.

Provide a positive first and last impression of the dealership.

Cashier Responsibilities Process customer payments for service, parts, and other dealership transactions.

Accept cash, credit cards, checks, and other approved payment methods.

Accurately issue receipts and maintain transaction records.

Balance the cash drawer and reconcile daily transactions.

Follow dealership procedures for handling payments and protecting customer information.

Assist the accounting office with payment discrepancies and transaction questions.

Repair Order Scanning & Document Management Scan completed service repair orders and supporting documentation into the dealership's electronic records system.

Ensure all documents are scanned accurately, clearly, and into the correct customer or repair order file.

Maintain an organized workflow to keep repair order scanning current.

Identify missing or incomplete paperwork and notify the appropriate department.

Assist with filing, organizing, and maintaining dealership records.

Body Shop Accounting & Administrative Support Assist with entering body shop invoices, expenses, and accounting transactions into the dealership's accounting system.

Enter and organize vendor invoices, parts invoices, and other body shop documentation.

Assist with tracking body shop receivables and payment records.

Review entries for accuracy and completeness.

Work with the body shop and accounting departments to resolve missing paperwork or discrepancies.

Perform additional accounting support tasks as assigned by the Office Manager.

Productivity & Work Expectations Toyota of Dartmouth expects all employees to use their scheduled work hours efficiently and productively.

When customer traffic and cashier activity are light, the Receptionist/Cashier is expected to proactively work on assigned administrative responsibilities, including:

Scanning outstanding service repair orders.

Completing body shop accounting entries.

Organizing and filing dealership paperwork.

Assisting the accounting department with clerical assignments.

Keeping administrative work current and minimizing backlogs.

Asking management for additional assignments when regular tasks are completed.

Downtime at the reception or cashier desk should be used productively. Employees are expected to take initiative rather than wait to be directed to their next task.

Customer service and cashier responsibilities always take priority when customers require assistance.

Qualifications Previous receptionist, cashier, or administrative experience preferred.

Automotive dealership experience is a plus but not required.

Basic computer skills, including data entry, scanning, and document management.

Strong attention to detail and accuracy.

Ability to handle multiple responsibilities and prioritize tasks.

Professional communication and customer service skills.

Dependable attendance and punctuality.

Ability to work independently and stay productive with minimal supervision.

Basic accounting or bookkeeping experience is helpful.

Willingness to learn dealership management and accounting systems.

What We Are Looking For We are looking for someone who takes pride in being productive, organized, and helpful.

The right candidate understands that this position involves more…