F&I Manager

Automotive Finance & Insurance (F&I) Manager Toyota of Dartmouth | Dartmouth, MAJoin Our Team at Toyota of Dartmouth!

Toyota of Dartmouth is seeking an experienced, motivated, and results-driven Finance & Insurance (F&I) Manager to join our dealership team.

We are looking for a professional who can maximize F&I performance while delivering an exceptional customer experience and maintaining the highest standards of integrity and compliance.

Previous automotive F&I experience is strongly preferred. Toyota experience is a plus, but not required. We welcome successful F&I professionals from other automotive brands who are looking for an opportunity to advance their careers.

Responsibilities Manage the finance and insurance process for new and pre-owned vehicle sales.

Present financing, leasing, vehicle service contracts, GAP coverage, and other protection products professionally and transparently.

Build and maintain strong relationships with banks, credit unions, and other lending institutions.

Secure competitive financing options while maximizing dealership profitability.

Ensure all financing documents, contracts, and disclosures are completed accurately and in compliance with applicable laws.

Maintain a thorough understanding of federal and Massachusetts automotive finance regulations.

Work closely with the sales management team to ensure a smooth transition from vehicle sale to final delivery.

Maintain efficient contract processing, funding, and CIT management.

Monitor F&I performance, including product penetration, per-vehicle retail (PVR), and customer satisfaction.

Resolve customer financing concerns professionally and efficiently.

Maintain accurate records and follow dealership policies and procedures.

Participate in ongoing training to stay current with lender programs, compliance requirements, and industry best practices.

Previous automotive dealership F&I Manager experience strongly preferred.

Toyota dealership experience is a bonus, but not required.

Proven ability to achieve strong F&I performance while maintaining customer satisfaction.

Knowledge of automotive financing, leasing, lender programs, and protection products.

Strong understanding of federal and state finance and consumer protection regulations.

Excellent communication, negotiation, and presentation skills.

Ability to work efficiently in a fast-paced dealership environment.

Strong organizational skills and attention to detail.

Experience with dealership management systems and electronic contracting.

Professional attitude, integrity, and strong work ethic.

Valid driver's license.