Detroit Promise Coach

Henry Ford College presents an opportunity for a Detroit Promise Coach.

The Detroit Promise Coach reports to the Detroit Promise Program Coordinator. The Detroit Promise Campus Coach is a member of an integrated team providing individual academic and personal support to an assigned group of Detroit Promise students. Campus Coaches will support students for three full years, from their transition into college as first-time freshmen to their completion of a community college degree.

The goal of the Detroit Promise Campus Coach program is to increase semester-to-short periods of persistence, credit accumulation, and graduation rates among Detroit Promise students.

Education, experience, and training that demonstrate proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below.?

• Bachelor’s degree from an accredited institution of higher education required.
• Experience working with diverse populations.
• Knowledge of student development and resources to promote student success.
• Broad experience with networking and cultivating relationships.
• Demonstrated experience in presentation and public speaking.
• Ability to encourage and empower students to make their own decisions.
• Commitment to supporting the needs of students from underrepresented populations.
• Demonstrated ability to lead a team, work independently and collaboratively with other areas and successfully lead projects through completion.
• Organizational, planning, customer service, and critical thinking skills.
• Experience in developing program goals, evaluating outcomes and monitoring expenditures. Experience with Microsoft Office products, software applications, internet tools, social media, communication tools, and student information systems.
• Strong understanding of new student populations including background, issues, and factors necessary to support their success.
• Demonstrated ability to effectively establish goals and implement strategies to meet objectives.
• Broad knowledge of community college philosophy, post-secondary preparation, student services, academic curriculum, and financial assistance programs to accurately advise students in alignment with college mission and goals.
• Ability to effectively lead, plan and coordinate activities and events. Work collaboratively with other departments and outside constituents to secure cooperation and coordinate programs. Ability to successfully educate and present information at orientation events to a wide variety of audiences to support and influence student success.
• Ability to gather and analyze data and produce reports from the data. Excellent professional oral and written communication skills.
• Model quality service and interactions with students and community members to promote quality orientation programs.
• Work effectively with diverse staff, students, and the community.
• Ability to maintain confidentiality and use good judgment on disclosure of confidential or sensitive issues.
• Ability to lead a team and work effectively in a team environment.
• Takes initiative and independently performs a variety of duties and balances multiple priorities on a continuing basis.
• Ability to solve various situations and issues and find appropriate resolution to varied types of problems and requests. Strong coordination abilities and analytical skills.
• Ability to travel and valid driver’s license.

The most successful candidate will have a career that might include the following:

• Two or more years of relevant and progressive experience in recruitment, orientation, advising or student affairs-related areas strongly preferred.
• Bilingual (Spanish or Arabic) preferred.
• Understanding of local, state and national economic, social…