Director of Programs
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Management
Operations Management
Job Description & How to Apply Below
Dedham Community Association, Dedham, MA, US
Salary Range: $60,000.00 To $70,000.00 Annually
Reports to: Executive Director
Status: Full-Time, Exempt
Schedule: 40 hours per week, Monday-Friday (occasional nights & weekends)
Location: Dedham Community House, Dedham, Massachusetts
Compensation:$65,000 to $70,000, commensurate with experience and qualifications, with opportunities for merit-based bonuses and performance-based salary increases.
Dedham Community House (DCH) is a nonprofit community organization serving children, families, and adults through programs, recreation, education, events, and gathering spaces. Our 7.5-acre campus includes Haven House, a gymnasium, athletic field, outdoor pool, preschool, and spaces for community programs and events.
Our goal is simple: create high-quality experiences that bring people together and help people find their community.
Position SummaryThe Director of Programs leads DCH's recreational and enrichment programming, with primary responsibility for three major areas: summer camp, year-round programs, and seasonal aquatics.
This is a hands‑on leadership position. The Director supervises program leaders and seasonal teams while remaining closely involved in the work required to keep programs running well. Responsibilities range from developing new programs and recruiting seasonal staff to reviewing enrollment, managing registrations and rosters, solving operational issues, and being visible with participants, families, and staff.
The Director supervises the Camp Director and Aquatics Director. During the summer, those positions manage day‑to‑day operations of their respective programs, while the Director of Programs provides active leadership, support, oversight, and problem‑solving. During camp season, the Director should expect to spend approximately 50% of their time visible and engaged in camp operations.
The Director also leads or supports several DCH‑wide community events, including the annual Fall Family Festival and Tree Sale, and works with colleagues to increase DCH's visibility throughout the community.
Key Responsibilities Summer Camp & Aquatics- Provide year‑round oversight of DCH's summer camp and seasonal aquatics programs.
- Supervise and support the Camp Director and Aquatics Director.
- Lead seasonal recruitment and hiring for camp and aquatics staff.
- Support seasonal planning, staff training, scheduling, operations, and evaluation.
- Maintain a strong on‑site presence during the summer, including spending approximately 50% of working time visible and engaged with camp.
- Monitor enrollment, staffing, safety, participant experience, and operational needs.
- Work with seasonal directors to address staff, camper, family, and operational issues.
- Lead post‑season evaluation and planning for the following year.
- Develop and manage recreational, enrichment, sports, and wellness programs for children and adults.
- Identify opportunities for new programs based on community interest, enrollment trends, available facilities, and financial performance.
- Recruit and manage instructors, coaches, vendors, and program partners.
- Manage registrations, rosters, waitlists, schedules, participant communications, and program records.
- Monitor enrollment and program performance and recommend when programs should expand, change, or end.
- Provide responsive service to participants and families.
- Recruit, interview, onboard, supervise, and support seasonal and part‑time program staff.
- Develop relationships with schools, colleges, and community organizations to strengthen seasonal recruitment.
- Maintain accurate program, staffing, registration, and operational records.
- Develop program budgets with the Executive Director and Finance staff.
- Monitor revenue, expenses,…
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