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Client Relationship Management

Director, Digital Adoption & Customer Experience

Job in Deerfield Beach, Broward County, Florida, 33441, USA
Listing for: Gemaire
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 220000 USD Yearly USD 140000.00 220000.00 YEAR

Job Description & How to Apply Below

Gemaire, a Watsco company, seeks a Director of Digital Customer Experience & Adoption in Deerfield Beach, FL. This senior leader will shape the end-to-end customer journey for B2B buyers, drive adoption of digital tools, and partner with Sales, Operations, Marketing, Product, Data, and Technology to deliver measurable revenue growth.

You will develop scalable programs to increase login frequency, digital purchasing, and self-service usage; lead cross-functional initiatives; and build executive

Step into the Director, Digital Adoption & Customer Experience role at Gemaire in Deerfield Beach, FL, United States and grow with us.

We have an opening for a Director, Digital Adoption & Customer Experience in Deerfield Beach, FL, United States within Management & Operations.

This role, Director, Digital Adoption & Customer Experience at Gemaire, could be your next move.

Are you ready to take on the Director, Digital Adoption & Customer Experience role at Gemaire?

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