Sr Field Service Technician

Job Description

As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.

In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.

Responsibilities

Key Responsibilities

Diagnose and repair complex technical issues
Perform preventive maintenance on equipment
Provide technical support and guidance to customers
Collaborate with cross functional teams to resolve customer issues
Maintain accurate records of service activities and customer interactions

Qualifications

YOU MUST HAVE

Minimum of 2 years of experience in a technical service or field service role
Strong technical knowledge and troubleshooting skills
Ability to work independently and manage multiple tasks

WE VALUE

Associate's degree in Engineering or a related field;
Bachelor's degree preferred

Experience with Honeywell products and systems
Customer-focused mindset
Strong problem-solving and decision-making abilities
Ability to train and mentor junior technicians

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.