Presales Consultant; Technical

Position: Presales Consultant (Technical)
Wingify is an India based, fast-growing SaaS company that makes globally admired technology products. Incorporated in 2010, with the passionate birth of our flagship product, VWO (Experience Optimization Platform)
Product Consultant supports sales productivity and deals flow by securing the 'technical close' in complex solutions within an assigned market segment and region. They work largely in a presales capacity but are also expected to help existing customers learn about the products through regular consultation around their use cases. They provide pre-sales support contributing to the successful conversion of prospects during the PoCs to customers and engages customers to drive product adoption.

As a Product Consultant - US Territory, you
Provide s technical pre-sales suppor t for the deals worked on by the Regional Sales teams
Provides  post-sales consultatio n to the existing customers as per their needs/use cases and helps customers adopting the VWO product for higher retention
.This role requires a working knowledge of  web applications, HTML, JavaScript, and CSS (mandate)
Working knowledge of backend languages and mobile apps is definitely a huge plus
Arrive at a solution for prospects/existing clients using existing features in the platform and also propose enhancements required to win business
Experience in responding to RFP and RFI's
Would be interfacing with prospects/existing clients via phone, email, chat and face-to-face and web meetings – needs to have strong communication skills and the ability to interact with International clients
This is a regional role, the candidate needs to be flexible to support the time zone assigned to him/her
The candidate will have to work directly with the Sales team and cross-functionally with support/engineering/product/marketing/customer success teams
The candidate needs to maintain clear and detailed documentation and use effectively our CRM (SFDC) to log cases
This is a critical role for the regional sales units, a high level of pro-activeness and accountability is required
The candidate will also be expected to gain, document, and share knowledge related to the scenarios faced and coach Sales team members to preempt roadblocks during the Sales/Consultation process. His/her inputs will be required to coach the team and create collaterals. The candidate might be required to go through certifications/quality checks at different stages
The role will be performance-based and will have targets that will be mapped progressively
The candidate will be expected to constantly enhance their knowledge via internal and external channels and also maintain an up to date awareness about the competitive landscape
Communicate daily with sales staff regarding sales activities and tactic
Provide proactive support to customers and prospect

Desired Skills & Experience
Minimum one year of sales engineering experie nce or relevant experience in customer-facing roles in a business-to-business, large/strategic customer segment

Experience with web applications, HTML, JavaScript, and C S S (mandatory)

Experience of working in a metric-driven environment and hands-on experience of dealing with international clients
Product certification, engineering credential, or equivalent technical credential
Excellent communication skills