Sous Chef

The primary role of the sous chef is to focus on successfully accomplishing the daily objectives in the cinema. They assist in leading staff while personally assisting in all areas of the kitchen, including food production, purchasing, and kitchen sanitation. They ensure guest and employee satisfaction while maintaining the operational budget

Key Responsibilities:

Maintains food handling and sanitation standards
Performs all duties of cinema kitchen area employees in high sale times
Oversee production and preparation of culinary items
Ensures employees keep their work areas clean and sanitary
Works with Operations departments to coordinate service and timing of events and meals
Complies with loss prevention policies and procedures
Strives to improve service performance
Communicates areas in need of attention to staff and follows up to ensure follow through
Leads shifts while personally preparing food items and executing requests based on required specifications
Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
Supervises and coordinates activities of kitchen team and engaged in food preparation
Checks the quality of raw and cooked food products to ensure that standards are met
Assists in determining how food should be presented and creates decorative food displays
Supervises daily shift operations
Ensures all employees have proper supplies, equipment and uniforms
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
Ensures completion of assigned duties
Participates in the employee performance appraisal process, giving feedback as needed
Handles employee questions and concerns
Communicates performance expectations in accordance with job descriptions for each position
Participates in an ongoing employee recognition program
Conducts training when appropriate
Monitors employees' progress towards meeting performance expectations
Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
Supports and assists with new menus, concepts, and promotions for the cinema
Sets a positive example for guest relations
Handles guest problems and complaints, seeking assistance from a supervisor as necessary
Empowers employees to provide excellent customer service within guidelines
Reports malfunction in department equipment
Purchases appropriate supplies and manages food and supply inventories according to budget