Slot Attendant

Overview

Join to apply for the Slot Attendant role at Gateway Casinos and Entertainment Limited
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The Gateway to Your Future Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action and is ideal for those who enjoy interacting with the public and providing next-level support to guests who enjoy playing the slot machines.

Position at Cascades Casino
Job Type: Casual

Wage: $17.85

The Gateway to Your Future

Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action and is ideal for those who love interacting with the public and providing next-level support to our guests who enjoy playing the slot machines.

In this role, you provide vital front-line customer support that includes observing slot players and machines in specific areas. You will also offer instruction and answer questions on various games and machines to ensure our guests have a memorable experience at Gateway.

• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast-paced environment.
• Basic knowledge of slot machine functions is an asset.
• Able to stand for long periods and lift/carry objects weighed similar to a full box of paper.
• Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario).
• Ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
• Deal Us In (Phase
  1) and Reel Facts VLT training within 30 days of start (Alberta).
• Ability to multi-task and thrive in a team environment.
• Willingness to develop new skills and stay on top of the latest industry news and insights.

• Assist with awareness of and excitement for ongoing and upcoming casino promotions.
• Manage slot machine reservations and promote casino initiatives.
• Work in compliance with internal controls, company policies and procedures and provincial lottery gaming policies and procedures.
• Manage a cash float, verify and provide jackpot payouts and monetary change to guests.
• Report any violations and escalate as necessary.
• Replenish and maintain slot machines, monitor machine stack lights to ensure prompt service.
• Acquire and maintain knowledge of all slot operation policies and procedures.
• Perform other duties as assigned based on operational needs.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approx. 448 table games, 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio.

A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.

Further information is available at

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier-free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.