Store Leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

• Development of business-driving initiatives that build a repeat business or attract a new customer.
• Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
• Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
• Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.

• Achieve financial success through improvement of measurable statistics that positively impact store performance.
• Hire, train and motivate a qualified sales team that effectively represents and communicates the Kate Spade New York brand to customers.
• Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow‑up and feedback.
• Perform annual performance evaluations with quarterly review of employee goals.
• Network and create positive relationships in the community that result in business generation, awareness of the Kate Spade New York brand, and build bench strength of qualified candidates to fill key open positions.
• Attend, on average, two annual company management meetings.

• Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customer.
• Ensure visual merchandising directives are implemented efficiently and visual standards maintained at all times.
• Analyze and react to business trends regarding assortment, communicating sell‑through, stock levels and opportunities to increase sales.
• Communicate to District Leader customer feedback and quality issues to improve service and sales.

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility.
• Conduct regular store meetings to ensure accurate and consistent communication with employees.
• Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing the store schedule and adjusting as necessary.
• Supervise operational responsibilities to ensure timely and accurate processing of all markdowns, transfers, damages, shipping and receiving to maintain inventory integrity.
• Oversee loss prevention policies and procedures to be 100 % compliant.

• Professional sales development and exceptional interpersonal skills.
• Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base.
• Ability to analyze selling reports, identify business trends and react quickly to the needs of the business.
• Comfortable making decisions and mediating conflict within a team environment.
• Proficient in Windows‑based software such as Excel, Word and Outlook.

• Minimum 3 years management experience in luxury goods or a comparable retail environment.
• Prior luxury goods experience preferred.

• Available to work store schedule, as needed, including evenings and weekends.
• Standing for extended periods of time.
• Able to safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.

• Courage
  :
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and…