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On-Site IT Service Desk Tier 1

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Sharp Solutions
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 58000 USD Yearly USD 42000.00 58000.00 YEAR

Job Description & How to Apply Below

Sharp Solutions, Inc. in Denver, CO seeks a Tier I Technician—Level 1 for a new USGS contract. This on-site role requires a self-starter with strong analytical and problem-solving skills and the ability to work with diverse teams and customers.

You will handle the service desk, diagnose requests, and track tickets using Remedy, following ITIL and KCS practices. The position emphasizes quick response, clear communication, and effective collaboration with internal staff and external providers.

The following position is for a On-Site IT Service Desk Tier 1 - Denver with Sharp Solutions.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the On-Site IT Service Desk Tier 1 - Denver role in the description above.

We appreciate your interest in this position.

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