Personal Assistant; Hybrid

Personal Assistant (Hybrid Working) based in Derby

Personal Assistant to a member of the Executive Leadership Team (ELT)

£40,274 per annum, rising to £41,793.00 after successful completion of the probationary period (6 months)

Full-time, 37 hours per week, Hybrid working

About the role

We're looking for an experienced and proactive Personal Assistant to provide high-quality support to a member of the Executive Leadership Team (ELT) at MHA.

This is an opportunity to join our Executive support team at an exciting time, as we strengthen the way we work and the support we provide to our senior leaders.

We're looking for someone who can offer more than traditional administrative support. You'll be a trusted partner to an Executive Director, helping them manage competing priorities, anticipate what's needed and ensure things run smoothly.

Your responsibilities will include:

• Proactive executive support - act as a trusted partner to your Executive Director, anticipating their needs, identifying potential issues and taking the initiative to resolve them.
• Strategic diary and priority management – manage complex diaries and competing demands, exercising judgement to prioritise commitments, negotiate changes and protect time for key organisational priorities.
• Governance and senior leadership support – coordinate and support formal committees, senior leadership meetings and other governance arrangements, including preparing agendas, collating and reviewing papers, producing minutes and ensuring actions are followed through.
• High quality written communication – independently draft and prepare correspondence, briefings, reports, presentations and other documents, ensuring accuracy, professionalism and appropriate tone.
• Coordination and delivery – proactively track key actions, deadlines and work streams on behalf of the Executive Director, liaising with colleagues to maintain progress and escalating issues where appropriate.
• Stakeholder relationships – build effective relationships with senior colleagues, Trustees and external stakeholders, acting as a professional and trusted point of contact and exercising discretion in managing requests.
• Confidentiality and judgement – handle sensitive and confidential information with a high degree of professionalism, recognising when to act independently and when matters require escalation.
• Continuous improvement and team collaboration – work closely with the wider Executive support team, sharing knowledge, improving processes and providing mutual support to ensure a consistent and resilient service across MHA.

Above all, you'll be expected to take ownership, think ahead and make things happen, enabling your Executive Director to focus their time on leading their areas of responsibility and delivering MHA's priorities.

About you

You'll be an experienced Personal Assistant or Executive Assistant, ideally with experience of supporting senior leaders in a busy and complex organisation.

You'll need to be highly organised, confident managing competing demands and comfortable working independently.

Just as importantly, we're looking for someone who:

• Significant experience of managing complex diaries, competing demands and senior level priorities, with the confidence to challenge and negotiate where needed.
• Experience of supporting formal governance arrangements, including preparing high quality papers, coordinating meetings and tracking actions through to completion.
• Excellent written and verbal communication skills, with the ability to draft professional correspondence, briefings and reports with minimal supervision.
• Strong organisational and planning skills, with the ability to anticipate issues, exercise initiative and find practical solutions.
• Excellent interpersonal skills, with the…