Services Assistant

THE EMPLOYER IS: THE RAINBOW PROJECT The Rainbow Project, as a leading charity working for LGBTQIA plus people across Northern Ireland, has a centre in Derry/Londonderry where we provide various services including Health & Wellbeing, Peer Social Groups, Rainbow Youth & Training services.

The Foyle Services Assistant will support the Foyle staff team in executing administrative and organisational tasks, supporting centre coverage and assist in delivery of services.

• Answering phone calls from service-users and professionals.
• Corresponding with service-users and managing appointment bookings.
• Supporting the day-to-day operation of the centre.
• Assisting in delivery of Health & Wellbeing services.
• Supporting facilitation of peer social groups.
• Supporting facilitation and administration of training services.
• Accurately input feedback and evaluations of services into digital systems.
• Attend and represent The Rainbow Project at events as directed.

• Strong written and verbal communication skills.
• Willingness to learn and adapt to new skills.
• Ability to hold confidential information with respect and discretion in accordance with GDPR.
• An understanding of emotional health & wellbeing.
• An understanding of LGBTQIA plus rights and community issues.

Job Start Opportunity - Working Hours Information Standard

Hours:

up to 25 hours per week.

Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

Additional

Hours:

The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on .