Storage Admin Assistant

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

About the Role

The Administrative Assistant supports daily self-storage operations through customer service, rental assistance, accurate recordkeeping, and office administration. This role helps deliver a positive customer experience while supporting the store management and following established company procedures.

What You'll Do Rental & Sales Support

• Explain unit sizes, availability, rental rates, promotions, and retail products
• Assist with property tours, rental agreements, move-ins, and move-outs

Customer Experience

• Welcome customers and provide prompt, courteous assistance
• Respond to customer questions in person, by phone, and by email
• Address routine concerns and complex issues refer to store management

Accounts & Administration

• Process payments, maintain accurate customer records, and issue receipts
• Follow up on past-due accounts and payment reminders per company procedures
• Maintain tenant files, complete data entry, and support routine reporting

Additional Responsibilities

• Assist with office organization, property walk-throughs, and operational needs as assigned

Position Requirements What We’re Looking For

• 2+ years of customer service, office administration, retail, or leasing experience preferred
• Strong interpersonal, written communication, and customer service skills
• Organized, dependable, and able to manage multiple priorities
• Detail-oriented with accurate data entry and recordkeeping skills
• Ability to handle payments and confidential information responsibly
• Comfortable learning rental software and established store procedures
• Proficiency with Microsoft Office and standard office equipment
• Ability to meet background check requirements; valid driver's license preferred

Physical Requirements

• Ability to use computers, payment systems, and standard office equipment
• Ability to walk throughout the facility, including units and outdoor areas
• Ability to lift and move up to 50 lbs.

Location

Meredith Dr MTIA 600

Full-Time/Part-Time

Part-Time

Exempt/Non-Exempt

Non-Exempt

Open Date

11/4/2026

Position

Storage Admin Assistant

This position is currently accepting applications.