Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Customer Service Rep, Admin Assistant
Job Description & How to Apply Below
Job description
Key Result Areas:
- Perform administrative activities to support the Protocol & Public Relations Department and ensure the smooth operation of departmental functions.
Make logistics assistance including ordering of gifts for VIP visitors - Act as the departmental focal point for internal and external communications, ensuring timely coordination and follow-up of requests.
Assist tour payments and processing - Prepare departmental documents using appropriate software applications.
- Compile, maintain and submit departmental reports and performance data to management.
- Maintain departmental records, databases, correspondence, and filing systems to ensure proper documentation and accessibility of information.
- Coordinate travel arrangements, meeting schedules, and administrative requirements for the department.
- Support media and photo coverage activities and maintain related records and documentation.
- Assist in providing protocol support to VIP guests during official visits, competitions, and international events, as required.
- Support communication and relationship-building activities with visitors, stakeholders, external parties, and agencies.
- Assist with guided tours of Al Shaqab visitors to provide a memorable visitor experience and promote Al Shaqab's facilities, programs, and services.
- Assist in coordinating tour bookings, visitor arrangements, and scheduling requirements to support efficient tour operations.
- Perform other reasonable tasks as assigned by the Head of Protocol & Public Relations.
Skills & Experience:
- High School with 2-5 years of relevant, full-time work experience in Public Relations, Protocol, Visitor & Guest Relations, Customer Service, or a related field
- Good understanding of international protocol standards and guidelines
- Ability to prioritize and complete tasks in an efficient, methodical, and organized manner
- Equine experience preferred
- Excellent interpersonal communication, customer service, and teamwork skills
- Excellent time management and organizational skills
- Good knowledge of Qatari culture
- Very good spoken Arabic and English skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely
- Proficiency in MS Office applications
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