Senior Public Relations Officer

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Job Description:

Senior Public Relations Officer

Qatar

Parsons is looking for an amazingly talented Senior Public Relations Officer to join our team in Qatar! In this role, you will be responsible for managing stakeholder engagement, community relations, and public interface activities in support of project operations. You will work closely with project management, contractors, residents, businesses, utility providers, and other stakeholders to ensure effective communication, timely resolution of project-related concerns, and successful project delivery.

What You'll Be Doing

• Managing stakeholder engagement, community relations, and public interface activities in support of project requirements.
• Establishing and maintaining effective working relationships with residents, businesses, utility providers, local authorities, contractors, consultants, and other project stakeholders.
• Serving as the primary point of contact for public inquiries, complaints, and community concerns related to project activities.
• Coordinating with project teams, contractors, residents, businesses, and affected stakeholders to address and resolve project-related concerns in a timely manner.
• Managing and tracking stakeholder complaints, grievances, public concerns, and community issues and ensuring timely follow-up and resolution.
• Facilitating communication between residents, local communities, project stakeholders, and the project team to minimize disruptions and maintain positive relationships.
• Supporting the resolution of disputes arising from construction activities, access restrictions, traffic diversions, utility interruptions, noise, dust, and other project impacts.
• Coordinating responses to resident complaints and stakeholder correspondence and ensuring appropriate documentation and closure of actions.
• Supporting public awareness initiatives, community engagement activities, and stakeholder communication programs related to project implementation.
• Coordinating with relevant authorities, utility providers, businesses, residents, and affected stakeholders on project-related issues and interface requirements.
• Supporting stakeholder engagement activities to facilitate project delivery and minimize disruption to communities and businesses.
• Monitoring stakeholder requirements, commitments, concerns, and action items to support project objectives and milestones.
• Maintaining stakeholder registers, communication logs, complaints records, action trackers, and other related documentation.
• Identifying stakeholder-related risks and supporting the implementation of mitigation measures.
• Escalating complex stakeholder or community issues to project management and supporting the development of resolution strategies.
• Preparing stakeholder reports, correspondence logs, presentations, meeting minutes, and progress updates for project management.
• Coordinating meetings, workshops, and stakeholder engagement sessions as required.
• Supporting project teams in maintaining positive stakeholder relationships throughout the project lifecycle.
• Assisting with audits, inspections, and stakeholder reviews as required.

What Required Skills You'll Bring

• Bachelor's Degree, BSc, BA, or equivalent qualification from a recognized institution.
• 10 years of professional experience in stakeholder management, community relations, public interface management, project coordination, or a related field, including 7 years in a similar role.
• Experience supporting construction, engineering, infrastructure, or project-based environments.
• Experience coordinating with contractors, consultants, utility providers, residents, businesses, local authorities, and external stakeholders.
• Experience managing stakeholder concerns, public complaints, resident issues, business impacts, and community relations associated with construction or infrastructure projects.
• Strong knowledge of stakeholder engagement, community relations, complaint management, and public interface processes associated with infrastructure projects.
• Strong conflict resolution, negotiation, and dispute management skills.
• Ability to engage effectively with…