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Customer Success Mgr./ CSM Customer Service Rep

Product & Customer Excellence Lead

Job in Doha, Qatar
Listing for: Iberdrola SA
Full Time position
Listed on 2025-12-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading global energy company is looking for a Product and Customer Center of Excellence Lead in Doha. This role focuses on enhancing customer success by building a knowledge hub and engaging with users through training and community events. The ideal candidate has a strong background in communication and customer success, possesses expertise in using Confluence, and excels in relationship building.

You will ensure that customers achieve their business KPIs by providing guidance and gathering feedback to improve product adoption and satisfaction.
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