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What Customer Service Jobs are in Qatar?Showing 1
Customer Service jobs in Qatar
QAR
60,000 - QAR
120,000 per year Al Siddiqi Holding
Posted today
Job DescriptionWe are looking for Customer Service Associate for a well‑established local brand. The ideal candidate must have strong experience in customer service and be fluent in Arabic in order to communicate effectively with customers and the team.
Key Responsibilities- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Fluency in Arabic (spoken and written) is mandatory.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Type: Full-time
Pay:
From QAR5,000.00 per month
- Management: 1 year (Required)
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