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Customer Success Mgr./ CSM

Senior Customer Experience Quality & Product Design Lead

Job in Doha, Qatar
Listing for: Qatar Airways
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading global airline is seeking a Customer Experience Quality Specialist to enhance its service standards. The role involves conducting audits of customer journeys, analyzing performance metrics, and collaborating with various teams to implement service improvements. The ideal candidate has a diploma or bachelor’s degree with 5+ years of experience in customer experience audits, strong analytical skills, and exceptional communication abilities.

This position promises a dynamic work environment with ample growth opportunities.
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Position Requirements
10+ Years work experience
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