Pre​/Post Sales Engineer

Pre/Post Sales Engineer

Posted today

Job Description

NMK Electronics/Edge, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.

Our expertise has earned us the confidence of top consultants, system integrators and end users. NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.

A Pre‑Sales and Post‑Sales Engineer bridges the gap between technology and customer needs combining technical expertise with client engagement. The role demands both technical depth and customer understanding. Pre‑Sales Engineers design the solution;
Post‑Sales Engineers make it work seamlessly.

• Support the sales team from both a pre-sale and design perspective, providing technical insight and solution guidance.
• Provide technical narratives, written briefs, and responses to tenders, ensuring accuracy and clarity in all customer communications.
• Develop detailed scopes of work for customer AV, video conferencing, and infrastructure projects, aligning design intent with operational needs.
• Design and maintain Audio-Visual schematics that capture system architecture and integration details.
• Review costing and quoting processes with the goal of improving efficiency, reporting, and profitability.
• Support the installation, configuration, and commissioning of AV systems to ensure projects are delivered to specification.
• Deliver technical support and training post-installation, ensuring customers understand system functionality and achieve optimal performance.
• Collaborate across sales, engineering, and service teams to design support offerings that attract new customers and strengthen long-term relationships.

• Bachelor of Engineering/Diploma or relevant degree
• Must have a minimum of 3 years' experience in Pre‑Sales design
• Excellent verbal and written communication are required
• Prioritizing, time management, and organizational skills
• Should have knowledge of CRM/ERP system
• A driving license is mandatory

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