Lead Functional Domain Specialist - UAE

Overview

This role gives you an opportunity to apply your domain knowledge, skills, and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers' eBusiness Suite applications and Fusion SAAS, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products, develop and implement application components including front‑end development, internal database integration and OTBI Reports.

Plays a direct role in programming, maintenance, technical support, documentation and administration of Oracle Cloud applications. The Functional domain specialist ensures solution architecture feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The Domain Specialist is also capable of proposing customer roadmaps to realise the proposed solution. We are currently seeking an experienced domain specialist with a focus on functional Oracle Applications process architecture and solution architecture across all disciplines of different functions.

Broader Oracle ERP application knowledge is desirable.

• Lead and participate as Functional leader/Advisor in different Service activity streams such as Gap Analysis and Solution design, POCs, demonstrations, requirements gathering, business analysis, projects’ delivery, quality assurance with other Oracle teams at client locations or offshore teams for various activities.
• Document / review Requirement Specifications Documents.
• Analyze business requirements, participate in functional design and document / review Functional Specification documents.
• Travel as required to client locations onsite (within and outside MEA) for implementations and participate in product walkthrough and POC workshops.
• During implementations, work with all onsite collaborators and client personnel to ensure project success.
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Use defined standards/tools/processes to achieve work that meets quality expectations of Oracle / Client.
• Document all work in accordance with agreed/processes applicable for Oracle / Client.
• Adhere to defined Change Control Process of Oracle / Client. Align with Oracle / Client audit / compliance requirements.
• Perform accurate handover / knowledge transfer at end of each assignment.
• Timely status reporting to supervisor.
• Timely submission of timesheets for Oracle / Clients.

Career Level – IC4/IC5

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• 10+ years of experience in Oracle applications, SaaS and PaaS solutions, at least 6+ years in SaaS implementations. Proven industry experience in one or more Fusion SaaS pillars at a consulting or customer site.
• Self‑starter who can work independently and with teams.
• Detailed functional knowledge of Oracle SaaS (eBusiness Suite is a plus), within at least one industry.
• Ability to collaborate and connect with client business teams independently.
• Analytical skills for solution approaches, estimations, standards, project risks and recommendations.
• Understanding of client requirements and mapping to off-the-shelf products or building a new system.
• Ability to lead project meetings and product‑walkthrough workshops with the customer.
• Excellent analytical, presentation and communication skills, ability to translate into technology specifications.
• Knowledge of at least one industry’s terminologies, concepts, and processes.
• Excellent communication & documentation skills in English;
  Arabic strongly recommended.
• Experience in implementation and/or support of Oracle SaaS.
• Bachelor’s degree in business or equivalent.
• Willingness to work offshore and travel to client locations for short, medium, or long duration assignments.
• Willingness to work in shifts.
• Willingness to pursue Oracle SaaS certifications in functional areas as required.
• Ability to work in a high-pressure, fast‑paced environment.
• Solid understanding of more than one business industry.
• Knowledge of FMW/PaaS development tools is a plus.

• Basic…