Technical Support Resource - Microsoft Dynamics
Job Description & How to Apply Below
Technical Support Resource - Microsoft Dynamics About the job Technical Support Resource - Microsoft Dynamics
Provide L2 support for Microsoft Dynamics 365 in a banking environment, ensuring smooth operations, quick issue resolution, and minimal downtime.
Key Responsibilities:
- Handle user tickets, troubleshoot technical issues, and escalated as needed.
- Support D365 modules, workflows, and integrations.
- Coordinate with vendors and internal teams for fixes.
- Maintain logs and follow ITIL/change management processes.
Requirements:
- 2+ years experience in D365 support (Finance & Operations / CRM).
- Knowledge of basic configurations, Power Platform, SQL, and integrations.
- Banking/financial services experience is an advantage.
- Strong communication and customer service skills.
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