Operations Officer

Responsibilities

• Maintain accurate documentation, records, and files in line with internal and regulatory standards.
• Support in managing the day‑to‑day activities of the department.
• Conduct quality checks on operational processes to ensure adherence to established policies and procedures.
• Support the rollout and implementation of revamped credit processes across relevant functions.
• Act as MCC coordinator along with MCC Secretary, ensuring timely and accurate recording of credit proposals/Ims, TAs etc.
• Organize and coordinate departmental activities to ensure efficient workflows and timely task completion.
• Drive the transition from traditional MIS reporting to predictive and forward‑looking analytics models.
• Analyze large and complex datasets to identify patterns and develop and deliver clear, impactful presentations tailored for senior stakeholders and Management.

• Strong organizational skills with the ability to manage multiple priorities effectively.
• Advanced analytical capabilities with expertise in interpreting data and trend analysis.
• Excellent communication and presentation skills for diverse stakeholder engagement.
• Proficiency in MIS tools and familiarity with predictive analytics techniques and platforms.
• High attention to detail and commitment to maintaining accuracy and quality in all deliverables.

• Bachelor’s degree in Business Administration, Finance, or related field.
• 3-5 years of experience in Credit Risk Management.
• Proficiency in MS Office Suite; knowledge of analytical tools (Power BI, SQL) is an advantage.