Experience:
15+ Years
(Insurance experience Mandatory)
Job Summary:We are seeking an experienced Senior Manager to lead and manage IT application services for client requirements
. The ideal candidate will oversee the entire application lifecycle
, ensuring seamless operations, effective team leadership, vendor management, and compliance with security and performance standards. This role demands a strong techno-functional
background, strategic thinking, and the ability to collaborate with multiple stakeholders.
Client & Stakeholder Management:
- Manage and oversee client requirements
, ensuring efficient service delivery and continuous improvement. - Serve as the primary point of contact for clients, addressing concerns and providing strategic IT solutions.
- Oversee the complete lifecycle of IT applications
, from planning and development to deployment, maintenance, and decommissioning. - Ensure applications align with business goals and industry best practices.
- Lead and manage a team of account managers, business analysts, and support staff
. - Foster a high-performance culture, ensuring team productivity and professional growth.
- Work closely with business stakeholders to gather, analyze, and prioritize application requirements.
- Translate business needs into technical specifications and development roadmaps.
- Collaborate with Client Techs product teams and external software vendors
. - Manage vendor relationships to ensure application performance, timely updates, and seamless integration.
- Plan and manage the budget for application development, maintenance, and upgrades.
- Optimize costs while ensuring high-quality service delivery.
- Implement and oversee quality assurance processes to meet application performance and security standards.
- Identify and mitigate risks
associated with application development, maintenance, and deployment. - Monitor application performance, identify bottlenecks, and implement optimizations as required.
- Ensure high availability, scalability, and efficiency of IT applications.
- Ensure applications comply with industry security standards and best practices
.
Team Management:
Requirement Analysis & Business
Collaboration:
Vendor & Partner Management:
Budget & Financial Management:
Quality Assurance &
Risk Management:
Performance Monitoring & Optimization:
Security & Compliance:
Work with security teams to mitigate vulnerabilities and protect data integrity
.
Qualifications:
Education:Bachelors/Masters degree in Computer Science, IT, or a related field
.
Technical Expertise:
Strong knowledge of Application Lifecycle Management
.
Experience managing enterprise IT applications
and large-scale IT projects.
Expertise in vendor and stakeholder management
.
Knowledge of insurance domain (Life, Medical, and General Insurance) is highly preferred.
Proficiency in ITSM tools, ITIL frameworks, and application monitoring tools
.
Soft Skills:
Strong leadership, team management, and communication skills.
Strategic thinking and decision-making abilities.
- Ability to work in a dynamic, fast-paced environment.
Certifications in Project Management (PMP, PRINCE2) and ITIL Framework
.
Familiarity with cloud-based applications and Dev Ops methodologies
.
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