Manager Equipment Development

Manager Equipment Development (Qatar Airways)

Location:

Doha, Qatar

At Qatar Airways, we craft cutting‑edge inflight products, enhance passenger comfort, and drive innovation in aviation design. From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel. If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry.

About The Role
:
As Manager Equipment Development, you will oversee and manage equipment development, product enhancements, and tender and project management for onboard equipment and amenities. You will lead both Qatar Airways onboard development and Qatar Executive, working with cross‑functional teams, key stakeholders and suppliers to provide innovative solutions and define scope requirements in line with senior leadership strategy.

Responsibilities

Strategic

• Lead the development and execution of the product strategy for onboard equipment and amenities, ensuring alignment with overall brand and service goals.
• Explore global markets to identify innovations and trends that enhance customer experience and maintain competitive advantage.
• Collaborate with the Strategy Team to define long‑term equipment development roadmaps, integrating feedback from onboard, ground, sponsorship and other stakeholders.
• Develop and oversee project plans, ensuring best‑practice in the development processes that drive efficiency, creativity and cost‑effectiveness.
• Identify and evaluate suppliers and manufacturers on their technical capabilities to deliver innovative and scalable solutions.
• Define scope and brief documents by synthesising operational feedback, service requirements, and functional needs from internal stakeholders.
• Partner with the Sponsorship Department to incorporate co‑branded initiatives into equipment and amenity product strategies.
• Support cross‑functional alignment to ensure consistency across all customer touchpoints.

Operational

• Manage the end‑to‑end project lifecycle for equipment development, from strategy, concept through design, prototyping, testing, and implementation.
• Lead supplier engagement, including tender processes, clarifications, product evaluations and final selection.
• Liaise with the design and brand team on the design management process, ensuring proper governance is in place to capture brand standards, operational requirements and customer expectations.
• Liaise with the design team’s development activities, including mandatory product testing phases with user departments prior to rollout.
• Conduct costing and budget assessments for SKUs, ensuring financial feasibility and value optimisation.
• Ensure that there is proper process of evaluating existing products for service delivery and design enhancements, identifying opportunities for functional and aesthetic improvements.
• Maintain accountability for final product quality, securing necessary approvals from relevant departments before launch.
• Continuously assess development challenges and implement mitigation strategies to overcome snags and complications.
• Perform other duties as directed by the Head of Department.

Qualifications

• Minimum qualification of a bachelor’s degree or equivalent.
• 8+ years of job‑related experience.
• Practical knowledge of project management tools.
• Experience applying theories related to colour, materials, layout, product engineering, graphics, textiles and visual communication techniques.
• Complete understanding of product design processes, technologies and design theory.
• Excellent knowledge of industry‑standard design tools for 2D and 3D visualisation.
• Passion for experience design and a passion for learning.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

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