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About The Job
Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners.
This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.
- Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives
- Ensure adherence to Oracle-recommended program management and deployment methodologies
- Coordinate across multiple work streams, including business teams, Oracle SI partners, and other third party partners involved
- Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation
- Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards
- Drive issue resolution, escalation management, and stakeholder alignment
- Facilitate workshops, program reviews, and design validation sessions
- Track performance against timelines and budgets; prepare exec-level reporting
- Support change management, training, and adoption planning
- 6-12 years of Program or Project Management experience
- Strong experience delivering Oracle CRM initiatives
- Solid understanding of Oracle program methodologies and CRM deployment approaches
- Comfortable working with multi-vendor and government stakeholder teams
- Excellent communication and stakeholder management capabilities
- Experience in the energy and utilities sector
- PMP, PRINCE2, Agile, or Oracle certifications
- Arabic speaking is preferred
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