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SaaS Customer Ops Lead Automation & CX

Job in Doha, Qatar
Listing for: Iberdrola
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cloud Computing, IT Consultant
  • Customer Service/HelpDesk
    Cloud Computing
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Ops Lead: Growth, Automation & CX
A global technology company is seeking a Customer Operations Lead to shape the customer experience within a fast-growing SaaS environment. This role involves designing workflows to automate and simplify customer operations, implementing lean processes, and collaborating with cross-functional teams. Applicants should have at least 5 years of leadership experience in customer operations and a strong proficiency in agile and low-code methodologies.

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