Network Technician

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Responsible for the operational support and maintenance of SFM passive network infrastructure, ensuring network performance, reliability, and timely resolution of issues.

• Deliver expert installation, maintenance, and repair of UTP, FOC, multi-core cabling, and LAN cabling solutions.
• Conduct regular maintenance and repairs on existing cabling systems to maintain optimal network performance.
• Utilize tools, equipment, and materials effectively for cabling installations and troubleshooting.
• Perform thorough site inspections and prepare detailed reports and BOQs for new installations and maintenance tasks.
• Manage inventory of network components to ensure availability for installations and repairs.
• Design and implement network cabling overlays for events such as SFM sports events.
• Collaborate effectively with team members, ensuring clear communication about project progress and challenges.
• Prepare and update network drawings and patching matrices.
• Perform patching and mounting of active devices, manage patch cords, and provide remote support.

• Communicate technical information clearly to colleagues, clients, and non-technical stakeholders.
• Create and maintain detailed technical documentation, site inspection reports, BOQs, and troubleshooting records.
• Manage inventory and generate network performance reports, maintaining accurate records of activities.
• Collaborate effectively within the team, communicating progress and challenges.

• Provide quick and effective solutions for passive network incidents using diagnostic tools with high-quality work.
• Analyze root causes of cabling issues and implement effective solutions.
• Communicate issues and solutions clearly and collaborate well with team members.
• Adapt to unexpected issues and new technologies, prioritizing tasks for timely resolution.

• 6–8 years of experience in IT support and customer handling.
• 2–3 years in a similar role with comparable responsibilities, preferably in a related industry.

• Bachelor’s degree in Engineering (Computer Science or Electronics & Communication).

• Expertise in installing, maintaining, and repairing UTP, FOC, multi-core, and LAN cabling solutions.
• Mounting and patching active devices over the passive network.
• Skilled in using passive network tools and equipment such as cable testers, crimpers, and Fluke testers.
• Ability to design network cabling layouts, including event-specific installations.
• Conduct site inspections and produce reports with BOQs.

• Mid-Senior level

• Full-time

• Information Technology and Engineering
• Telecommunications, Technology, Information and Media, and IT Services and IT Consulting