Store Manager, Retail & Store Manager

Job Description

Explore rewarding Store Manager positions, where leadership meets retail excellence. These roles involve overseeing daily store operations, managing staff, and ensuring customer satisfaction. Key responsibilities include inventory management, visual merchandising, and achieving sales targets. Opportunities exist for individuals with strong organizational and communication skills to advance their careers in retail management.

Store Managers oversee daily operations, manage staff, and ensure customer satisfaction. They handle inventory, implement company policies, and maintain store appearance. Achieving sales targets and training employees are also key responsibilities.

Successful Store Managers need strong leadership, communication, and organizational skills. They should be able to motivate a team, solve problems effectively, and have a keen eye for detail. Customer service skills are also very important.

The salary range for Store Manager positions in Qatar typically falls between 8000 QAR to 18000 QAR per month. This range depends on factors like experience, the size of the store, and the specific company offering the position.

Store Managers can advance to roles such as District Manager, Regional Manager, or even corporate positions within the retail company. Opportunities for advancement depend on performance, experience, and the company's growth strategy. Continuous learning and development can help accelerate career progression.

Overview Of

The Role:

The Store Manager is responsible for leading a team to achieve high levels of customer service and in-store execution to drive sales and profitability targets. The role requires excellent communication and people skills to influence the team to deliver outstanding customer service. The manager must be able to analyze sales figures to strategize and achieve business targets, while managing financials such as P&L and store KPIs.

Profit Financial

• Drive, monitor, and review sales performance and recommend action plans to deliver sales budget at the store level.
• Conduct monthly meetings focusing on category sales performance with selling personnel to update performance and recommend improvements.
• Implement strategies and ensure 100% execution of all programs to achieve sales targets of exclusive products and submit feedback on promotion effectiveness.
• Manage and control store-approved operational expenses (OPEX) such as utilities, wrap supply, and staff costs.
• Recommend and initiate plans to optimize store controllable expenses.
• Achieve shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance.

• Check and review the implementation of display and timely replenishment of stocks.
• Manage availability and timely replenishment of stocks.
• Ensure consistent, accurate, and timely inventory adjustments (e.g., GAP, Cycle Counts, Negative Quantity on Hand, False Positive).
• Comply consistently with the Brand of Service Standards when dealing with customers.
• Ensure customer shopping experience exceeds expectations.
• Handle and report product queries and complaints, offering advice professionally aligned with the Brand of Service Standards procedure.
• Drive loyalty member programs and initiatives to achieve target transaction participation.
• Drive selling techniques to achieve target conversion/transaction rate.
• Cascade ongoing promotions, activities, memos, and bulletins following the standard power talk guidelines regularly.
• Check and validate the proper implementation and execution of promotional and store activities (e.g., promo callouts, hero displays, and price changes).

• Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented as per SOP.
• Demonstrate strong analytical skills and understanding of the system and reporting.
• Monitor store controllable expenses, supervise loss, asset protection, and risk management, and be accountable for inventory management.
• Liaise with mall management and handle store documentation as appropriate (daily reports, banking, refunds, exchanges, etc.).