A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and a strong commercial mindset is essential.
More than a sales associate, a Junior Client Advisor is a true personal ‘advisor’ with a strategic sales mindset, willingness to learn, and a passion for forming meaningful relationships with a global clientele. They manage activities intended to achieve sales objectives, promoting product attributes to clients, enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Junior Client Advisors drive the company’s product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
Responsibilities- Act as a role model demonstrating sales leadership to the team, fostering cross‑selling and client repurchase.
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
- Cultivate excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
- Review customer complaints/suggestions and propose improvements in customer service standards.
- Support Store supply chain team, ensuring store inventory by controlling receiving, display, sales, turnover, and returns to vendors.
- Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
- Formulate pricing policies by reviewing merchandising activities; determine additional needed sales promotion; authorize clearance sales; study trends.
- At least 3 years of experience in the luxury retail industry or a similar industry.
- Arabic nationality required.
- Excellent people skills, ability to motivate and teach leaders to succeed.
- Experience drafting manuals and setting operational standards.
- Ability to work with leaders to maintain consistency across all stores.
- Analytical, reporting skills and business, commercial awareness.
- Interpersonal communication skills.
- Stock and inventory management.
- Associate
- Full‑time
- Customer Service
- Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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