Security Officer

Job Description

The Security Officer is responsible for ensuring the safety and security of guests, colleagues, and hotel assets at Raffles & Fairmont Doha. The role requires maintaining a secure environment through vigilance, professionalism, and proactive response, while delivering courteous and discreet service in line with luxury hospitality standards.

• Maintain the safety and security of guests, employees, and property at all times
• Conduct regular patrols of hotel premises, including public areas, back‑of‑house, and perimeter
• Monitor CCTV systems and respond promptly to any security concerns or incidents
• Control access points and ensure proper identification and authorization procedures are followed
• Respond to emergencies such as fire alarms, medical incidents, and security threats in accordance with established SOPs
• Prepare accurate incident reports and logs in a timely manner
• Assist guests and colleagues in a courteous, calm, and professional manner
• Support VIP and Royal guest movements with discretion and confidentiality
• Enforce hotel policies, safety procedures, and local laws and regulations
• Coordinate with local authorities and emergency services when required
• Participate in security drills, training, and risk assessments
• Ensure compliance with fire life safety standards and emergency procedures
• Identify potential hazards and report safety risks immediately
• Assist in investigations related to accidents, theft, or property damage
• Follow all brand standards, confidentiality requirements, and ethical conduct policies

• Minimum 1–2 years of experience in hotel security or a related field preferred
• Experience in luxury hotels and/or resort is an advantage
• Valid security license or certification as per local regulations
• Knowledge of fire safety, first aid, and emergency response procedures