Agency Planner; Cargo Operation

Agency Planner (Cargo Operation Experience Required)

Job Objective

To support the Supervisor – Agency Operations in overseeing all agency activities at the port, including berthing/un‑berthing, customs clearance, and cargo loading/discharging operations, ensuring smooth, safe, and compliant processes.

• Supervise loading and discharging operations of agency cargo vessels in line with company standards and policies.
• Arrange berthing and un‑berthing schedules for vessels.
• Monitor vessel operations to ensure timely and safe completion of activities.
• Handle port clearance and immigration procedures for agency vessels.
• Prepare and submit reports related to loading and discharging operations.
• Coordinate with vessel Masters/Chief Officers and ensure smooth communication during operations.
• Manage all documentation such as manifest reporting, vessel clearance, departure reports, and ISPS (International Ship and Port Facility Security) requirements.
• Maintain positive working relationships with port authorities, customs, immigration, and other regulatory bodies.
• Ensure high‑quality customer service and maintain strong client relationships.
• Comply with all HSE (Health, Safety, and Environment) standards and company policies.

Education: High School Certificate (Diploma or higher qualification preferred)

Experience: Minimum 2 years of experience in the maritime, logistics, or oil & gas sector

• Basic understanding of shipping operations and cargo handling
• Familiarity with local and international shipping laws and regulations
• Understanding of government procedures and port operations

• Strong organizational and coordination skills
• Good communication and interpersonal abilities
• Proficiency in MS Office and Outlook
• English language proficiency (reading, writing, and speaking)
• Ability to work under pressure and in a fast‑paced environment