Compliance & Customer Coordinator

Position: Compliance & Customer Coordinator
Location: Bentley
Join Our Mission to Make Food Waste Work – Compliance & Customer Coordinator

Location:

Doncaster

Hours:

Full Time | Office-Based

Department:
Supply Chain

Salary: £27,000 - £30,000

Do you enjoy bringing structure to processes and working with both data and people?

If you're someone who takes pride in staying organised and communicating clearly, this could be the perfect fit. We're looking for a Compliance & Customer Coordinator to help us maintain traceability across our food waste supply chain and support our sustainability certification — all while working closely with internal teams and our valued customers.

Bring your administrative skills and proactive mindset to a role where your contribution genuinely supports a purpose-driven business focused on sustainability and continuous improvement.

The role:

Coordinate customer declarations and ensure all incoming food waste is correctly logged and traceable.

Communicate with customers to gather essential documentation for compliance.

Keep accurate and up-to-date records in line with ISCC requirements.

Support internal teams (supply chain, operations, compliance) with data and reporting.

Assist with audit preparation and ensure that all evidence is ready and compliant.

Help drive continuous improvement in our sustainability and traceability processes.

What we can do for you:

In return for your hard work and commitment, we offer a competitive salary and a range of benefits designed to support you both professionally and personally, including:

£27,000 – £30,000 per annum (depending on experience)

25 days holiday plus bank holidays

Free on-site parking

Company pension scheme

Employee Assistance Programme for wellbeing support

Life assurance (after qualifying period)

Private healthcare (after qualifying period)

Access to ongoing internal training and development opportunities

A supportive team environment where your growth is encouraged

What we need from you:

Great organisational skills and attention to detail.

Confident communicator — able to follow up with customers clearly and professionally.

Comfortable using systems like Excel and databases.

Enthusiastic about sustainability, circular economy, or environmental impact (we’ll provide training).

A team player who’s proactive and solution-focused.

Why ReFood?

At ReFood, we turn food waste into renewable energy — but our people are the true energy behind what we do. This role is a unique entry point into sustainability and compliance, offering long-term development, cross-team exposure, and the chance to be part of something which makes a difference in our journey.

Whether you’ve got a background in admin, customer service or compliance — or just a passion for doing things right — we want to hear from you.

Be Ready. Be Rewarded. Be ReFood